1st Shift Delivery Driver (DOT Medical Card Required).

Schedule: Monday-Saturday, 4:30 am – end of route.

The objective of the Delivery Driver is to ensure that produce, dairy, and dry good products are delivered to customers in a manner that meets or exceeds customer expectations. The Delivery Driver is also responsible for communicating any customer preferences or issues to the Transportation Department Managers and Supervisors as well as the Customer Care Department. Finally, the Delivery Driver is responsible for operating vehicles in a safe and professional manner as well as reporting any vehicle maintenance issues using proper inspection format and verbal communication to supervisors.

Description:

• Performs deliveries, pick-ups, and returns of produce, dairy products, and dry goods to/from customers and suppliers.
• Use the Mobilecast program to review route assignments and log whereabouts while making deliveries using a Direct Connect handset/phone
• Review paperwork for assigned route(s) to ensure all invoices are present and in good condition
• Inspect cargo loads to ensure they are packed appropriately
• Prepares customer orders by verifying them with delivery invoices for accuracy, delivering them to customer facility, and assisting with check-in and placement of products at the client facility. Receives signatures on invoices for items delivered and collects any cash on delivery payments when necessary.
• Completes, organizes, and turns in all appropriate paperwork and invoices, making sure that all checks and monies are balanced and included in the drop.
• Ensures that all vehicles are cleaned out properly and the end of each shift.
• Perform and document pre-trip and post-trip inspections in proper Department of Transportation (DOT) format

Requirements: 

• Requires a large degree of walking and climbing in and out of trucks throughout each workday.
• Requires a large degree of lifting, loading, and unloading produce, dairy products, and dry goods
• Outside work for extended periods of time throughout each workday
• High school diploma or it’s equivalent
• Minimum 2 years of verifiable driving experience
• General knowledge of commonly-used concepts, practices, and procedures within the transportation field
• Ability to operate automatic 26ft box truck
• Ability to interact with customers and be a frontline representative of the Company
• Valid driver’s license
• Able to obtain and DOT Medical Examiner’s card
• Able to pass a Human Performance Evaluation

Order Selector – Full-time

• Reading customer orders accurately.
• Locating and selecting the specific warehouse items to fulfill the customer’s order.
• Operating Electric Riding Jack and other warehouse machinery to stack items and prepare orders for shipping.
• Placing the prepared orders in the correct dock slips for loading onto shipping trucks.
• Performing visual inspections of orders to ensure they are correct and ready for shipment.
• Labeling order shipments correctly for easy identification.
• Applying shrink wrap to the prepared order before shipping.
• Following warehouse safety procedures for the operation of equipment, such as wearing proper clothing, safe food handling, and maintaining awareness of your surroundings and the other workers when transporting items.
• Keeping the warehouse clean and organized at all times.

Qualifications

• High School Diploma or equivalent
• 3-5 years direct order pulling experience preferably in the produce industry
• Warehouse distribution and produce knowledge
• Electric Riding Jack

Objective:

Pre-Cut Workers are the front line to all customer orders based on custom cuts of large bulk produce.  Pre-Cut Worker are responsible for cleaning, preparing, and packaging fruits and vegetables according to proper preparation methods.  The Pre-Cut Worker is also responsible for standard food service work including proper sanitation duties within the Pre-Cut Department

Essential Job Functions:

• Prepares all orders by selecting the proper product to be processed wither custom by hand or by machine.
• Ensures proper sanitation methods are used from raw to ready to eat.
• Places all orders into the specially designated receptacles.
• Uses scales and identifies proper tare weights for pricing on products.

Working Conditions/Job Environment:

• Degree of physical demands (strength) usually associated with this position.
• Requires repeated stooping and bending.
• Frequent lifting and carrying of boxed/bagged fruits and vegetables
• Require continuous standing for extended periods of time.
• Environmental conditions (physical surroundings and hazards) usually associated with this position.
• Working in a 35 degree (F) processing area for 8-10 hours on a daily basis
• Working in a damp environment 8-10 hours on a daily basis

Job Qualifications

• High School Diploma or equivalent
• 1- 2 years in the food preparation/food processing field preferably in the produce industry
• Knowledge of General Manufacturing Practices and procedures within a produce food preparation field
• Ability to follow instructions and pre-established guidelines to perform the functions of the job under immediate supervision
• Ability to lift up to 20 lbs. on a repeated basis

Delivery Driver – 1st Shift

JOB OBJECTIVE:

The objective of the Delivery Driver is to ensure that produce, dairy, and dry good products are delivered to Keany customers in a manner that meets or exceeds customer expectations. The Delivery Driver is also responsible for communicating any customer preferences or issues to the Transportation Department Managers and Supervisors as well as the Customer Care Department. Finally, the Delivery Driver is responsible for operating Keany vehicles in a safe and professional manner as well as reporting any vehicle maintenance issues using proper inspection format and verbal communication to supervisors.

MINIMUM REQUIREMENTS:

Working Conditions & Job Environment

• Requires a large degree of walking and climbing in and out of trucks throughout each work day.
• Requires a large degree of lifting, loading, and unloading produce, dairy products, and dry goods
• Outside work for extended periods of time throughout each work day

MINIMUM QUALIFICATIONS:

Education

• High school diploma or its equivalent

Experience

• Minimum 2 years of verifiable driving experience

Knowledge

• General knowledge of commonly-used concepts, practices, and procedures within the transportation field

Skills & Abilities

• Ability to operate automatic 22ft delivery truck
• Ability to interact with Keany customers and be a frontline representative of the Company

Licenses, Certifications, etc.

• State of Maryland, Virginia, or District of Columbia driver’s license
• Able to obtain a DOT Medical Examiner’s card
• Able to pass a Human Performance Evaluation

Job Summary:

A Keany Produce Account Executive is a sales and service position.  This job is a salary plus commission position – salary will reduce monthly once you’re on commission until you are paid fully by commission.  Account Executives are required to complete CRM in real-time and visit at least 20 customers/prospects per day.  They are the primary point of contact between their customers and Keany Produce and Gourmet.  A love of food is not required, but strongly encouraged.  If you are hard-working and like talking about food and the food industry, you will do well in this position.

Essential Job Functions:

1. Visit at least 20 customers and prospects per day and log all interactions into CRM.
2. Enter CRM data daily to track sales pipeline progress accurately and effectively.
3. Troubleshoot issues and develop partnerships with prospects and current customers.
4. Work with the sales team to develop strategies to better service customers.
5. Attend weekly in-person meetings with your sales team.
6. Deliver a high level of customer service to all customers.
7. Identify new avenues for selling products we have in stock.
8. Develop relationships with customers to create stickiness and loyalty to Keany Produce.
9. Supply customers with timely responses regarding order/shipment status, product information, pricing, and company information.
10. Solve customer problems by listening to customer’s concerns and providing practical solutions.
11. Understand our competition and bring valuable insights back to the sales leadership team.

Minimum Qualifications:

1. Bachelor’s Degree, preferred. Individuals with less education but with prior Food Service Industry experience will also be considered.
2. 2-5 years direct sales experience in the foodservice or produce industry preferred.
3. Ability to speak to new people and have an engaging conversation.
4. Strong presentation skills and ability to work independently in a flexible environment.
5. Ability to influence clients and staff at all levels.
6. Ability to travel to customers via car. This position provides a car allowance, will cover fuel, oil changes, and provide a company credit card for work-related expenses.
7. Possess high energy and a team attitude.
8. Ability to express yourself clearly and concisely verbally and in writing.

Title: Quality Assurance Tech ( Landover)

Shift: 3am to completion

The Quality Assurance Technician is responsible for ensuring all finished product packaging and package integrity specifications are being followed. Abides by and ensures all safety and quality protocols.

Essential Job Functions:

• Conducting all quality monitoring functions on a shift basis, including taking temperatures, and measuring pH, and chlorine levels.
• Documenting, maintaining, and updating all records for the processing room.
• Working effectively with production to satisfy specification requirements.
• Providing support in the overall coordination of housekeeping, cleaning and sanitation activities.
• Assisting and supporting overall QA initiatives.

Additional Job Functions:

• Provide on-going support in identifying Keany Produce Company’s compliance gaps and devise corrective action as needed.
• Generate and update SOP’s (Standard Operating Procedures) as needed.
• Perform internal audits of processing room processes and procedures

Working Conditions/Job Environment:

• Degree of physical demands (strength) usually associated with this position.
• Able to lift bulky objects. Min 25-lbs to 40lbs up to 70lbs occasionally
• Stand 30%; Walk 50%; Sit 20%
• Environmental conditions (physical surroundings and hazards) usually associated with this position.
• Cold, damp environment.

Minimum Qualifications:

• High School Diploma or equivalent
• 1 Year of Quality Assurance or related experience
• Microsoft Word, EXCEL, and Outlook
• This individual must be able to operate with limited supervision, be attentive to detail, and have strong verbal and written communication skills. This individual must be highly motivated and take initiative. Will be required to perform hands-on tasks when necessary and demonstrate key leadership skills, such as a positive attitude, encouraging approach, strong work ethic, goal-oriented and decisive nature, and a willingness to take responsibility for actions and decisions.

The Keany Customer Service Representative is a critical front-line member of our customer service and sales support teams. Your essential customer-service oriented approach to every interaction, hunger for food, and desire to grow company sales will inform all aspects of your role. Whether answering phones, responding to emails, or collaborating with internal team members, you will provide above-and-beyond customer service while resolving issues and delivering a best-in-class customer experience. You will be expected to know Keany’s products and policies inside out (training will be provided) and use critical thinking to apply this knowledge in a manner that best services our customers. This position is located at our Corporate Headquarters in Landover. The position will be in the office, availability preferred Monday to Saturday, 7:30 AM – 4:00 PM.

Responsibilities:

• Maintain a positive, empathetic, and professional attitude toward current and prospective customers at all times across various communication channels.
• Know our expansive catalog of products inside and out so that you can answer questions and recommend potential products.
• Generate sales leads and support a dedicated team of Sales Account Executives to assist with day-to-day needs with the focus of upholding customer satisfaction and increasing overall company sales.
• Acknowledge and resolve customer complaints promptly and efficiently.
• Process orders and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Learnt to Route and Dispatch Same day Deliveries
• Communicate and coordinate with colleagues as necessary.

Requirements:

• Associate Degree preferred. Individuals with less education and prior Food Service Industry work experience will be considered
• Minimum 2 years of Customer Service and Support experience.
• Excellent communication skills; both verbal and written along with excellent listening skills.
• Strong problem solving and analytical skills.
• Extreme attention to detail.
• Ability to work independently and manage multiple priorities.
• Must be highly motivated and have a positive attitude.
• Ability to speak Spanish is a plus.
• Experience in routing and dispatch a plus.

The Recruiting Manager will oversee the recruitment process, ensuring that we attract and hire top talent to support our expansion. This role involves developing and implementing recruitment strategies, managing the recruitment team, and collaborating with department heads to fulfill staffing needs.

Essential Job Functions:

1. Develop and Implement Recruitment Strategies: Design and execute effective recruitment strategies to attract high-quality candidates. Utilize various sourcing methods, including job boards, social media, and professional networks.
2. Manage Recruitment Process: Oversee the entire recruitment lifecycle from job posting to onboarding. Ensure a positive candidate experience throughout the hiring process. Develop job descriptions and specifications in collaboration with department managers.
3. Recruit Talent:Source, interview, and present candidates whose values are in line with the organizations overall goals and needs to management.
4. Team Leadership: Lead, mentor, and develop the recruitment team. Monitor team performance and provide feedback and training as needed.
5. Collaboration and Communication: Partner with department heads to understand staffing needs and develop workforce plans. Communicate regularly with hiring managers to provide updates on recruitment progress.
6. Metrics and Reporting: Track and analyze recruitment metrics to assess effectiveness and areas for improvement. Prepare regular reports on recruitment activities and outcomes.
7. Compliance and Best Practices: Ensure compliance with all relevant employment laws and regulations. Stay updated on industry trends and best practices in recruitment.

Minimum Qualifications:

1. Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, additional years’ experience accepted in lieu of.
2. 5+ years of experience in recruitment, with at least 2 years in a management role.
3. Proven track record of successfully managing recruitment processes in a fast-paced environment.
4. Strong knowledge of recruitment best practices and tools.
5. Experience in distribution or a related field.
6. Excellent communication, interpersonal, and organizational skills.
7. Ability to work collaboratively and build relationships with all levels of the organization.
8. Proficiency in applicant tracking systems (ATS) and HR software preferably Paycom.
9. Bilingual in Spanish preferred.

The Credit Lead is responsible for managing the credit and collections activities of the organization. This role involves assessing credit risk, setting credit policies, managing customer accounts, and working to optimize the organization’s credit and collections processes. The Credit Lead will also provide leadership and guidance to the credit team, ensuring compliance with company policies and regulatory requirements.

Essential Job Functions:

1. Credit Assessment and Risk Management: Evaluate creditworthiness of potential and existing customers. Approve or deny credit applications based on established criteria. Monitor and analyze customer credit risk and exposure.
2. Credit Policy Management: Develop, implement, and maintain credit policies and procedures. Ensure compliance with internal policies and external regulations. Regularly review and update credit policies to mitigate risk.
3. Customer Account Management: Oversee the management of customer accounts, including credit limits and payment terms. Work closely with the sales and customer service teams to resolve credit-related issues. Maintain accurate and up-to-date records of all credit transactions.
4. Collections: Lead and coordinate collection efforts to minimize overdue receivables. Develop and implement strategies to improve collections performance. Negotiate payment plans and settlements with delinquent customers.
5. Reporting and Analysis: Prepare regular reports on credit and collections activities, highlighting key metrics and trends. Analyze credit data and financial statements to identify potential risks and opportunities. Provide insights and recommendations to senior management.
6. Team Leadership: Supervise and mentor the credit team, providing training and development opportunities. Set performance goals and conduct regular performance reviews. Foster a collaborative and high-performance team environment.

Minimum Qualifications:

1. Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
2. 5+ years of experience in credit and collections, with at least 2 years in a supervisory or lead role.
3. Strong understanding of credit risk assessment and management principles.
4. Excellent analytical, problem-solving, and decision-making skills.
5. Proficient in Microsoft Office Suite and credit management software.
6. Strong communication and interpersonal skills.
7. Ability to work independently and as part of a team.
8. High level of integrity and attention to detail.

We are seeking a highly skilled and experienced Senior IT Administrator to join our dynamic IT team. As a Senior IT Administrator, you will be responsible for managing and maintaining our organization’s IT infrastructure, overseeing network operations, and providing technical support to internal and external stakeholders. This is a critical role within our organization, and the successful candidate will play a key role in ensuring the smooth and efficient operation of our IT systems.

Job Duties and Responsibilities

• Manage and maintain all aspects of the organization’s IT infrastructure, including hardware, software, and networks.
• Oversee network operations, including monitoring network performance, troubleshooting network issues, and ensuring network security.
• Perform IT support duties and related problem solving using desktop IT skills, demonstrating IT desktop experience, good judgement, and initiative.
• Install desktops, portable computers, peripherals, and software products
• Connect user to networks and provides initial training in facilities and applications
• Monitor and review tickets. Answer, log, and track issues within appropriate systems; resolve tickets with users by phone or through remote connection to workstations and/or servers, engaging IT team for support as needed; escalate any tickets to IT team as needed.
• Monitor, review, and investigate alerts from remote monitoring management (RMM) toolsets as needed
• Administer backend systems such as Active Directory, Microsoft 365
• Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures
• Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software
• Analyze and assess customer service requests and provide prompt technical solutions
• Update and maintain information in our documentation system as changes in the environment occur.
• Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals
• Evaluate and recommend IT solutions and technologies that improve efficiency and productivity.
• Develop and implement IT policies, procedures, and documentation to ensure compliance with best practices and regulatory requirements.
• Collaborate with cross-functional teams to identify and address IT needs and challenges.
• Manage and maintain IT inventory, including tracking and updating hardware and software licenses.

Demonstrate experience managing and administering:

• Windows Server
• Active Directory
• Windows networking (mapped network drives, shared folders, printers, etc.)
• User profile creation and modification
• Group Policy Objects
• LAN/WAN connectivity
• Microsoft 365
• Hardware diagnostics (servers/workstations/laptops)
• Windows 10/11

Requirements

• Minimum of 5 years of experience in IT administration, with a proven track record of success.
• Strong knowledge of network administration, including LAN/WAN configuration and troubleshooting.
• Solid understanding of cloud computing, including experience with Microsoft 365, Teams, Sharepoint, Google Suite
• Strong analytical and problem-solving skills, with the ability to quickly identify and resolve technical issues.
• Ability to periodically provide after-hours and weekend support.
• Excellent written and oral communication skills
• Familiarity with an incident-based ticketing system for assigning and tracking calls and resolutions.
• Familiarity with remote monitoring management toolsets to monitor IT environments and infrastructures.
• Demonstrated ability to complete tasks independently and under pressure while maintaining a high degree of professionalism.
• Excellent organizational, solving and time management skills and a strong attention to detail.
• Candidates must be team players with excellent communication skills and possess the ability to manage assignments independently.
• Candidates must be reliable and punctual.